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IDProjectCategoryView StatusLast Update
0009956Talermerchant backendpublic2026-02-07 22:57
ReporterBohdan Assigned To 
PrioritynormalSeveritytweakReproducibilityhave not tried
Status acknowledgedResolutionopen 
Product Version1.0 
Target Versionpost-2.0 
Summary0009956: Error for the exchange being not available are not descriptive enough in the taler-merchant-exchangekeyupdate
DescriptionThe message that is shown when the exchange is down is generic and next:

{ "code": 2509, "hint": "The backend does not trust any exchange that would allow funds to be wired to any bank account of this instance using the wire method specified with the order. (Note that right now, we do not support the use of exchange bank accounts with mandatory currency conversion.) One likely cause for this is that the taler-merchant-exchangekeyupdate process is not running.", "detail": "iban" }

I believe it needs to be adapted to display the error in more detail. And be actually different for different situations...
Steps To Reproduce1. Put the exchange down
2. Try to create the order
3. Get the error
Tagsux

Relationships

related to 0010988 resolvedChristian Grothoff when an exchange is not reachable, merchant backend does not expose any error 
related to 0011026 confirmedsebasjm expand SPA with list of exchanges and status information from new /exchanges endpoint 
related to 0009746 feedbackFlorian Dold improve error reporting when order can't be created due to wire method mismatch 

Activities

Christian Grothoff

2026-02-07 22:56

manager   ~0027650

We should review this if it is still an issue after 0011026 is implemented.

Issue History

Date Modified Username Field Change
2025-05-14 13:48 Bohdan New Issue
2025-05-14 20:31 Christian Grothoff Status new => confirmed
2025-05-14 20:31 Christian Grothoff Target Version 1.0 stretch goals => 1.5
2025-10-22 21:39 Christian Grothoff Severity minor => tweak
2025-10-22 21:39 Christian Grothoff Status confirmed => acknowledged
2025-10-23 12:57 Christian Grothoff Target Version 1.5 => post-2.0
2026-02-07 22:55 Christian Grothoff Relationship added related to 0010988
2026-02-07 22:55 Christian Grothoff Relationship added related to 0011026
2026-02-07 22:55 Christian Grothoff Tag Attached: ux
2026-02-07 22:56 Christian Grothoff Note Added: 0027650
2026-02-07 22:57 Christian Grothoff Relationship added related to 0009746