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IDProjectCategoryView StatusLast Update
0008561Talerotherpublic2024-12-20 23:08
ReporterStefan Assigned ToChristian Grothoff  
PriorityhighSeveritytextReproducibilityhave not tried
Status resolvedResolutionfixed 
Target Version1.0Fixed in Version1.0 
Summary0008561: Create welcome package for NetzBon merchants also usable for Taler Operations onboarding [4h]
DescriptionTarget groups:
I. eNetzbon core team
  - Needs terms of service (that match technical reality)
  - Needs very simple technical setup (Sandstorm too complex)
  - Needs technical support when things go wrong
  - Needs setup help (=> discover UX issues)
  - Ensure netzbon has for each merchant:
     * IBAN
     * phone number (SMS) or e-mail address for 2-FA
     * Name (for slug/username) - should be without spaces, no capitalized words
     * Number of branch offices / physical locations (for # separate QR codes)

II. MERCHANTS:
1. Existing interested merchants
   - Needs to be told how to get their setup working - boss (QR codes printed)
   - Needs to be told how use the setup - employee (payment steps)
   - Needs to explain to their customers how to pay (leaflet, poster?)
   - Needs to be explained about PoS terminal setup (manual support for setup)
   - Needs to be explained P2P solution with wallet
   => Welcome package
   - Netzbon specifics:
       * Netzbon vs. eNetzbon legal comparisson (by netzbon people, NOT by us)
      * merchant NETZBON bank quick intro (cash-out + figure out IBAN) <= requires demo; TUESDAY
      * netzbon exchange QR code to add initial exchange to wallet (taler://exchange/e.netzbon.ch/$KEY)
      * 2x Netzbon Terms of service for printing & signing
      * include return envelope
   - Taler sticker
   - Individual:
     * Credentials (merchant back office / netzbon bank)
     * 5x static QR codes "ready to go", custom per merchant (sticker? laminated?)
       - taler://template/backend.netzbon.ch/instances/$MERCHANT/$LOCATION?amount=NETZBON
       => Ask stickma.de about price, 5x 100 different QR codes <= MW
   - Leaflet for the merchant on Taler for merchants -- in inkscape
       * setup choices - overview and detailed step-by-step for each solution:
        QR code (otp option), Wallet2Wallet (install steps, adding exchange, invoicing, depositing),
         PoS (installation, configuration survey, activation)
       * merchant backend quick intro (overview of orders)
      Pages: marketing.git/welcome-package/ filenames "1-title", "2-overview", ... Monserat font?, 12pt?
       1) Title page (link to https://taler.net/) <= MW
       2) overview of the 3 main choices, possibly link to e-commerce choices (Joomla/WooCommerce/etc.) <=MW
       3) QR code (included) step-by-step guide (scan, customer enters amount, clicks confirm, shows) <= SK
       4) P2P step-by-step (install, add exchange; reference to external QR code included in package) <= MW
       5) P2P step-by-step (invoice; have on device; deposit into bank account) <= MW
       6) Point of sale (HW requirements, installation of app, configuration of app, usage of app)
       7) Point of sale configuration survey (categories, products, prices)
       8) contact information for questions <= MW
       => pages 7/8 can be ripped out and send back to us (possibly with signed ToS)
       ---> by thursday 1st draft in Git

2. Existing merchants we would like to prioritize for strategic reasons
   - Strategic ones: Supermarket (volume), Markthalle (30 entities, multipliers), Bookshop (tricky)
     => EB/MW/SK need to be able to explain/demo merchant backend in-person
         // also collect needs, UX issues, etc. (setup and communication)
                  
3. Existing uninterested merchants that will be difficult to migrate
- Those with integrated accounting needs that are not willing to have separate eNetzbon accounting system

4. New merchants (interested in eNetzbon specifically - e-commerce)
  - Needs to use supported system: WooCommerce, Joomla!, Pretix (concert tickets, event tickets, etc.)
  => Identify concert places, theater, opera; figure out ticketing system in use!
  => Find venues via local news papers

III. CLIENTS:
1. Existing clients
2. New clients

Local Venues (Pretix)
Online local merchants ?
TagsNo tags attached.

Activities

Stefan

2024-03-04 15:00

developer   ~0021637

I reserved the whole week for testing the Taler merchant backend and QR code generation, in parallel preparing the text to fulfill my task using an Inkscape file in the marketing git. Estimated time: 24-28 hours.

Christian Grothoff

2024-08-24 17:01

manager   ~0023052

Samples of printed versions (EN/DE) have been ordered.

Christian Grothoff

2024-09-26 21:53

manager   ~0023379

v12 of the DE/EN addresses issues discovered in the printed versions.

Christian Grothoff

2024-09-30 21:23

manager   ~0023414

Example on route to Florian..

Stefan

2024-10-11 09:10

developer   ~0023506

@grothoff: The English and German merchant brochures are finalized and updated in the git (https://git.taler.net/marketing.git/tree/merchants/Inkscape) and ready to get printed and dissipated to the world. I adapted latest string changes in the sources for the Android wallet app, adjusted the fonts and tested the QR codes in the leaflet.

Thank you for forwarding the English brochure to the printshop. The French leaflet version is now under construction with high priority. I will give a signal here when it will be accomplished.

Christian Grothoff

2024-10-11 17:38

manager   ~0023521

German and English brochures are in print.

Christian Grothoff

2024-11-21 14:25

manager   ~0023741

German and English prints have arrived.

Stefan

2024-11-21 14:27

developer   ~0023742

How is the quality of the printed leaflet in German? Either you scan the German printout for me or you send it via snailmail, so that I can take a look at the German merchant brochure. Thanks in advance in any case! S.

Christian Grothoff

2024-12-07 22:52

manager   ~0023809

French has been sent to the printers (by Stefan).

Stefan

2024-12-10 14:16

developer   ~0023847

French has been produced and I was sent a copy (without any extra costs) which I got today - the result looks fine. QR codes works and images seem alright. No artifacts anymore. Expect the delivery of 2k copies in Paris around this Thursday (Dec 13) as estimated.

Of course, some strings in the wallet apps are still subject to be changed or have meanwhile been changed, especially the action button labels. For example, the printed leaflet shows in French "Créer une facture" where the corresponding English string has changed from "Invoice another wallet" resp. "Create invoice" to "Request money from another wallet" resp. "Create request". In French, both strings are "Créer une facture" and I leave them in the meantime as they are. We will wait and see what the usability tests sessions in Paris might bring about and how the action buttons will be labelled in the end.

Christian Grothoff

2024-12-20 23:08

manager   ~0023901

DE/EN/FR brochures for merchants exist, so good enough for now.

Issue History

Date Modified Username Field Change
2024-03-04 14:55 Stefan New Issue
2024-03-04 14:55 Stefan Status new => assigned
2024-03-04 14:55 Stefan Assigned To => Stefan
2024-03-04 14:57 Stefan Assigned To Stefan => mw
2024-03-04 15:00 Stefan Note Added: 0021637
2024-07-15 01:20 Christian Grothoff Assigned To mw => Christian Grothoff
2024-07-15 01:21 Christian Grothoff Target Version => 1.0
2024-07-26 00:20 Christian Grothoff Summary Create welcome package for NetzBon merchants also usable for Taler Operations onboarding => Create welcome package for NetzBon merchants also usable for Taler Operations onboarding [4h]
2024-08-24 17:01 Christian Grothoff Note Added: 0023052
2024-09-26 21:53 Christian Grothoff Note Added: 0023379
2024-09-30 21:23 Christian Grothoff Note Added: 0023414
2024-10-11 09:10 Stefan Note Added: 0023506
2024-10-11 17:38 Christian Grothoff Note Added: 0023521
2024-11-21 14:25 Christian Grothoff Note Added: 0023741
2024-11-21 14:27 Stefan Note Added: 0023742
2024-12-07 22:52 Christian Grothoff Note Added: 0023809
2024-12-10 14:16 Stefan Note Added: 0023847
2024-12-20 23:08 Christian Grothoff Status assigned => resolved
2024-12-20 23:08 Christian Grothoff Resolution open => fixed
2024-12-20 23:08 Christian Grothoff Fixed in Version => 1.0
2024-12-20 23:08 Christian Grothoff Note Added: 0023901