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IDProjectCategoryView StatusLast Update
0007334Talerwallet (Android App)public2023-09-23 15:09
ReporterChristian Grothoff Assigned Togrote  
PrioritynormalSeveritytweakReproducibilityN/A
Status closedResolutionfixed 
Platformi7OSDebian GNU/LinuxOS Versionsqueeze
Product Versiongit (master) 
Target Version0.9.3Fixed in Version0.9.3 
Summary0007334: UX Study: user fails to identify QR button
DescriptionIn the UX study today, one of the users had trouble to identify the QR button as the place to initiate interactions with QR codes.

We should discuss how we can make it easier to discover the button's functionality for first-time users.

Note: We had similar issues with the QR-Code button and URI-entry discoverability in the WebExtension.
TagsNo tags attached.

Activities

Christian Grothoff

2022-09-08 20:38

manager   ~0019106

One user suggested labeling the button "Payment" (which of course is not quite correct, as it can do more). I think "scan QR code" would be good, but maybe better to show a big hint (scan Taler QR codes to pay, withdraw, ...) as long as the balance is empty and we don't have much to show anyway?

Florian Dold

2023-04-05 10:54

manager   ~0020022

One way to address this might also be what Marc suggested: Do one of these short intro slide shows (not sure what these are called by UI/UX people) that highlights the QR code button somehow.

grote

2023-04-11 16:49

developer   ~0020069

Possible solution on Android to make the button more prominent.
Screenshot_20230411_114728.png (161,880 bytes)   
Screenshot_20230411_114728.png (161,880 bytes)   

Christian Grothoff

2023-04-11 16:57

manager   ~0020070

Idea: change the text to be on 2 lines and say:

Tap: scan QR code
Hold: enter URI

That'd make the 'hold' feature more discoverable as well. Just an idea.

Florian Dold

2023-04-11 17:02

manager   ~0020071

I think that's way too verbose and big (Christian's suggestion). I like grote's new label!

To make entering URIs more discoverable, we might want to do it like a lot of banking apps do it with IBANs: Detect when they're in the copy+paste buffer when opening the app and then showing some toast (or whatever this UI element is called) offering to handle it.

Christian Grothoff

2023-04-12 16:44

manager   ~0020081

I think with Grote's new label, we can consider this one resolved.

grote

2023-04-13 20:11

developer   ~0020090

resolved in https://git.taler.net/taler-android.git/commit/?id=d9985f0db0c8c603a6814b332328b43b97d1d367

Issue History

Date Modified Username Field Change
2022-09-08 20:20 Christian Grothoff New Issue
2022-09-08 20:20 Christian Grothoff Status new => assigned
2022-09-08 20:20 Christian Grothoff Assigned To => Florian Dold
2022-09-08 20:38 Christian Grothoff Note Added: 0019106
2022-10-20 12:00 Christian Grothoff Assigned To Florian Dold =>
2022-10-20 12:00 Christian Grothoff Status assigned => acknowledged
2023-04-05 10:54 Florian Dold Note Added: 0020022
2023-04-05 10:54 Florian Dold Target Version => 1.0
2023-04-11 16:49 grote Note Added: 0020069
2023-04-11 16:49 grote File Added: Screenshot_20230411_114728.png
2023-04-11 16:57 Christian Grothoff Note Added: 0020070
2023-04-11 17:02 Florian Dold Note Added: 0020071
2023-04-12 16:44 Christian Grothoff Note Added: 0020081
2023-04-12 16:44 Christian Grothoff Assigned To => grote
2023-04-12 16:44 Christian Grothoff Status acknowledged => assigned
2023-04-13 20:11 grote Status assigned => resolved
2023-04-13 20:11 grote Resolution open => fixed
2023-04-13 20:11 grote Note Added: 0020090
2023-04-17 11:59 Florian Dold Target Version 1.0 => 0.9.3
2023-09-23 15:07 Christian Grothoff Fixed in Version => 0.9.3
2023-09-23 15:09 Christian Grothoff Status resolved => closed