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IDProjectCategoryView StatusLast Update
0011783Talermerchant backendpublic2026-09-09 16:00
ReporterFlorian Dold Assigned ToFlorian Dold  
PriorityurgentSeveritymajorReproducibilityhave not tried
Status resolvedResolutionfixed 
Target Version1.6 
Summary0011783: mechant kyccheck sometimes stops checking status for up to 6 hours
DescriptionIf the user doesn't do the ToS acceptance *immediately* after KYC Auth got accepted, the merchant says that the exchange requires more info, even though the exchange claims everything is fine.
TagsNo tags attached.

Activities

Florian Dold

2026-09-09 16:00

manager   ~0029932

commit 73c070c5bbe418f95774d8eedf5b43cebe037fb6 (HEAD -> master, origin/master, origin/HEAD)
Author: Florian Dold <dold@taler.net>
Date: Wed Sep 9 15:57:49 2026 +0200

    merchantdb: wake KYC checker when status is requested
    
    Send the KYC_UPDATE_FORCED notification when reading account KYC
    status. The previous channel belonged to ACCOUNTS_CHANGED, whose
    handler leaves existing inquiries on their periodic schedule. A
    merchant could therefore keep reporting pending KYC after the exchange
    had completed it, until the checker was restarted or its delay expired.
    
    Issue: https://bugs.taler.net/n/11783

Issue History

Date Modified Username Field Change
2026-09-09 15:56 Florian Dold New Issue
2026-09-09 15:56 Florian Dold Status new => assigned
2026-09-09 15:56 Florian Dold Assigned To => Florian Dold
2026-09-09 16:00 Florian Dold Status assigned => resolved
2026-09-09 16:00 Florian Dold Resolution open => fixed
2026-09-09 16:00 Florian Dold Note Added: 0029932