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IDProjectCategoryView StatusDate SubmittedLast Update
0011108Talermerchant backoffice SPApublic2026-02-19 02:492026-02-19 02:57
Reportervecirex Assigned To 
PrioritynormalSeveritytweakReproducibilityalways
Status newResolutionopen 
Summary0011108: Error message when an SMS cannot be delivered (bc of invalid number) should be subtle
DescriptionThey way SMS auth delivery issues (for whatever reason) are shown now is too extreme; like in other cases in the backoffice SPA, e.g., when trying to enter a number without the '+' in the beginning, an alternative would be to just make sure a text is put under the field, making clear, sth failed.

Covering the cases we had today, where a merchant just by accident flipped a digit, or we ourselves managed to enter wrong numbers, we should just say sth along the line of:

"SMS delivery failed. Please go back and check your number."
TagsNo tags attached.

Relationships

related to 0011107 new Backend for sms auth needs fixing for cases where number wrong (e.g., too short, too long, or invalid (like flipped digit)) 
related to 0011106 new Phone numbers need proper checking 
related to 0011105 new no phone regex for taler ops 
related to 0011103 assignedChristian Grothoff Phone numbers with many spaces don't work 

Activities

vecirex

2026-02-19 02:56

manager   ~0027794

Last edited: 2026-02-19 02:56

 Example of how this looks like.
taler-merchant-sms-delivery-error-ugly-msg.png (248,295 bytes)   
taler-merchant-sms-delivery-error-ugly-msg.png (248,295 bytes)   

vecirex

2026-02-19 02:57

manager   ~0027795

Also 0011103, where just an excess in whitespace characters is in place for a phone number, can be changed.

Issue History

Date Modified Username Field Change
2026-02-19 02:49 vecirex New Issue
2026-02-19 02:50 vecirex Relationship added related to 0011107
2026-02-19 02:50 vecirex Relationship added related to 0011106
2026-02-19 02:50 vecirex Relationship added related to 0011105
2026-02-19 02:56 vecirex Note Added: 0027794
2026-02-19 02:56 vecirex File Added: taler-merchant-sms-delivery-error-ugly-msg.png
2026-02-19 02:56 vecirex Note Edited: 0027794
2026-02-19 02:57 vecirex Note Added: 0027795
2026-02-19 02:57 vecirex Relationship added related to 0011103