View Issue Details

IDProjectCategoryView StatusLast Update
0010990Talermerchant backendpublic2026-09-02 15:01
ReporterFlorian Dold Assigned ToFlorian Dold  
PrioritynormalSeverityminorReproducibilityhave not tried
Status confirmedResolutionopen 
Target Version1.8 
Summary0010990: merchant shows KYC status exchange-unreachable when second instance points to same account
DescriptionSee screenshot.
TagsNo tags attached.
Attached Files

Activities

Florian Dold

2026-02-04 17:41

manager   ~0027563

{
  "kyc_data": [
    {
      "payto_uri": "payto://iban/CH1000768300161323105?receiver-name=HERNANI%20MARQUES%20MADEIRA",
      "h_wire": "8PK4Z4C1VQ52MQYC940DHB21FEWX0QPKJSV3Y9129KWCQ2PV94KQXRM6P9H5ZCBC0JCP9V2KZR0KDF1H5J7TQPAEMM0SX9TQGA919SG",
      "exchange_currency": "CHF",
      "status": "exchange-unreachable",
      "exchange_url": "https://exchange.taler-ops.ch/",
      "no_keys": true,
      "auth_conflict": false,
      "exchange_http_status": 0
    },
    {
      "payto_uri": "payto://iban/CH1000768300161323105?receiver-name=HERNANI%20MARQUES%20MADEIRA",
      "h_wire": "8PK4Z4C1VQ52MQYC940DHB21FEWX0QPKJSV3Y9129KWCQ2PV94KQXRM6P9H5ZCBC0JCP9V2KZR0KDF1H5J7TQPAEMM0SX9TQGA919SG",
      "exchange_currency": "CHF",
      "status": "exchange-unreachable",
      "exchange_url": "https://exchange.stage.taler-ops.ch/",
      "no_keys": true,
      "auth_conflict": false,
      "exchange_http_status": 0
    }
  ]
}

Florian Dold

2026-02-04 17:44

manager   ~0027564

Actually, it seems like the cause is different: We have two merchant instances connected to the same bank account, and the merchant somehow doesn't like it!

Christian Grothoff

2026-08-13 17:26

manager   ~0029485

0b79eef2..bfa630e9 fixes *something* that looks like it might have been the issue. @Florian: please check. The patch is most definitively OK, but without an original reproducer there could theoretically be something else...

Issue History

Date Modified Username Field Change
2026-02-04 17:41 Florian Dold New Issue
2026-02-04 17:41 Florian Dold File Added: Screenshot From 2026-02-04 17-39-56.png
2026-02-04 17:41 Florian Dold Note Added: 0027563
2026-02-04 17:42 Florian Dold View Status public => private
2026-02-04 17:44 Florian Dold Note Added: 0027564
2026-02-04 17:45 Florian Dold Summary merchant show scary warning when exchange for new instance wasn't contacted yet => merchant shows KYC status exchange-unreachable when second instance points to same account
2026-02-04 17:45 Florian Dold Description Updated
2026-02-04 20:08 Christian Grothoff Status new => confirmed
2026-02-04 20:08 Christian Grothoff Target Version => 1.8
2026-08-07 22:52 Christian Grothoff Assigned To => Christian Grothoff
2026-08-07 22:52 Christian Grothoff Status confirmed => assigned
2026-08-07 22:52 Christian Grothoff Status assigned => confirmed
2026-08-13 17:26 Christian Grothoff Note Added: 0029485
2026-08-13 17:27 Christian Grothoff Assigned To Christian Grothoff => Florian Dold
2026-09-02 15:01 Florian Dold View Status private => public