View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0010981 | Taler | deployment and operations | public | 2026-02-04 15:32 | 2026-02-04 15:32 |
| Reporter | Florian Dold | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | ||
| Summary | 0010981: investigate unclear SMS send failure on my.taler-ops.ch | ||||
| Description | Sending an SMS failed, but the provider 1 (telesign) seemed to have just returned 203. The other provider (clicksend) returned 400. Maybe the phone number was not in the right format? We observed recently that the scripts do not seem to do any normalization (stripping spaces etc.), but I would've assumed the SMS providers take care of that. | ||||
| Additional Information | Feb 04 09:09:31 lifeline taler-merchant-httpd[2912575]: (CPP3PFB265QHSV6BB0GBBTKKM4) INFO Processing /challenge in phase 3 Feb 04 09:09:31 lifeline taler-merchant-httpd[2912575]: (CPP3PFB265QHSV6BB0GBBTKKM4) INFO Trying to start child management. Feb 04 09:09:34 lifeline taler-merchant-httpd[2912848]: Polling message status (reference_id: 36709ECC38BC02689195BF14D5CF2CC0)... Feb 04 09:09:59 lifeline taler-merchant-httpd[2912848]: Unclear message delivery status 203 (Delivered to gateway) after 12 iterations. Assuming failure. Feb 04 09:09:59 lifeline taler-merchant-httpd[2912839]: telesign failed. Feb 04 09:10:01 lifeline taler-merchant-httpd[2912987]: curl: (22) The requested URL returned error: 400 Feb 04 09:10:01 lifeline taler-merchant-httpd[2912839]: clicksend failed. Feb 04 09:10:01 lifeline taler-merchant-httpd[2912839]: All SMS providers failed. Feb 04 09:10:01 lifeline taler-merchant-httpd[2912575]: (CPP3PFB265QHSV6BB0GBBTKKM4) ERROR MFA helper failed with status 3/1 | ||||
| Tags | No tags attached. | ||||
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-02-04 15:32 | Florian Dold | New Issue |
