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IDProjectCategoryView StatusLast Update
0010907Talermerchant backendpublic2026-01-22 17:15
Reportersebasjm Assigned ToChristian Grothoff  
PriorityhighSeveritymajorReproducibilityhave not tried
Status assignedResolutionopen 
Summary0010907: can create order on demo after adding bank accoutn
DescriptionI created my account with self-provision (sebasjm)
added a fake bank account

I expect to be able to create order after that

What happens is that KYC state is triggered even if exchange demo does not require KYC

the kyc page of the backoffice shows "exchange unreachable" so I think we are doing 2 things wrong:

1) assuming that KYC is required: this confuse the user
2) not triggering exchange contact just after and ON-SYNC with the bank account addition. The exchange should be contact to validate that the this bank account is supported.
Additional Information{
  "kyc_data": [
    {
      "payto_uri": "payto://iban/DE1231231231?receiver-name=seba",
      "h_wire": "8R76BJZGF7EA8JY507YKTB106NMR1G4HYQFYSGXQJ252GFQNFA4RT43PJ2Q97SAYC9P3DBEKWV3GJPNKQ884MJY2TJB3TT3BYJMEQD0",
      "status": "exchange-unreachable",
      "exchange_url": "https://exchange.taler-ops.ch/",
      "no_keys": true,
      "auth_conflict": false,
      "exchange_http_status": 0
    },
    {
      "payto_uri": "payto://iban/DE1231231231?receiver-name=seba",
      "h_wire": "8R76BJZGF7EA8JY507YKTB106NMR1G4HYQFYSGXQJ252GFQNFA4RT43PJ2Q97SAYC9P3DBEKWV3GJPNKQ884MJY2TJB3TT3BYJMEQD0",
      "status": "exchange-unreachable",
      "exchange_url": "https://exchange.demo.taler.net/",
      "no_keys": true,
      "auth_conflict": false,
      "exchange_http_status": 0
    }
  ]
}
TagsNo tags attached.
Attached Files
image.png (40,114 bytes)   
image.png (40,114 bytes)   

Activities

sebasjm

2026-01-22 15:44

developer   ~0027309

this is related https://ich.taler.net/t/cant-connect-selfhosted-merchant-to-official-kudos-exchange/622

sebasjm

2026-01-22 17:14

developer   ~0027312

my demo instance is still in this state, so something seems to be broken. the merchant may not be checking the connection to the exchaneg

sebasjm

2026-01-22 17:15

developer   ~0027313

increasing priority since this may mean that non self provisioning instances are working

Issue History

Date Modified Username Field Change
2026-01-22 15:44 sebasjm New Issue
2026-01-22 15:44 sebasjm Status new => assigned
2026-01-22 15:44 sebasjm Assigned To => Christian Grothoff
2026-01-22 15:44 sebasjm File Added: image.png
2026-01-22 15:44 sebasjm Note Added: 0027309
2026-01-22 17:14 sebasjm Note Added: 0027312
2026-01-22 17:14 sebasjm Priority normal => high
2026-01-22 17:15 sebasjm Note Added: 0027313