View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0010907 | Taler | merchant backend | public | 2026-01-22 15:44 | 2026-01-22 17:15 |
| Reporter | sebasjm | Assigned To | Christian Grothoff | ||
| Priority | high | Severity | major | Reproducibility | have not tried |
| Status | assigned | Resolution | open | ||
| Summary | 0010907: can create order on demo after adding bank accoutn | ||||
| Description | I created my account with self-provision (sebasjm) added a fake bank account I expect to be able to create order after that What happens is that KYC state is triggered even if exchange demo does not require KYC the kyc page of the backoffice shows "exchange unreachable" so I think we are doing 2 things wrong: 1) assuming that KYC is required: this confuse the user 2) not triggering exchange contact just after and ON-SYNC with the bank account addition. The exchange should be contact to validate that the this bank account is supported. | ||||
| Additional Information | { "kyc_data": [ { "payto_uri": "payto://iban/DE1231231231?receiver-name=seba", "h_wire": "8R76BJZGF7EA8JY507YKTB106NMR1G4HYQFYSGXQJ252GFQNFA4RT43PJ2Q97SAYC9P3DBEKWV3GJPNKQ884MJY2TJB3TT3BYJMEQD0", "status": "exchange-unreachable", "exchange_url": "https://exchange.taler-ops.ch/", "no_keys": true, "auth_conflict": false, "exchange_http_status": 0 }, { "payto_uri": "payto://iban/DE1231231231?receiver-name=seba", "h_wire": "8R76BJZGF7EA8JY507YKTB106NMR1G4HYQFYSGXQJ252GFQNFA4RT43PJ2Q97SAYC9P3DBEKWV3GJPNKQ884MJY2TJB3TT3BYJMEQD0", "status": "exchange-unreachable", "exchange_url": "https://exchange.demo.taler.net/", "no_keys": true, "auth_conflict": false, "exchange_http_status": 0 } ] } | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
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this is related https://ich.taler.net/t/cant-connect-selfhosted-merchant-to-official-kudos-exchange/622 |
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my demo instance is still in this state, so something seems to be broken. the merchant may not be checking the connection to the exchaneg |
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increasing priority since this may mean that non self provisioning instances are working |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-01-22 15:44 | sebasjm | New Issue | |
| 2026-01-22 15:44 | sebasjm | Status | new => assigned |
| 2026-01-22 15:44 | sebasjm | Assigned To | => Christian Grothoff |
| 2026-01-22 15:44 | sebasjm | File Added: image.png | |
| 2026-01-22 15:44 | sebasjm | Note Added: 0027309 | |
| 2026-01-22 17:14 | sebasjm | Note Added: 0027312 | |
| 2026-01-22 17:14 | sebasjm | Priority | normal => high |
| 2026-01-22 17:15 | sebasjm | Note Added: 0027313 |