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IDProjectCategoryView StatusLast Update
0010689Talerdeployment and operationspublic2025-12-03 13:59
Reportervecirex Assigned Tovecirex  
PrioritynormalSeverityfeatureReproducibilityhave not tried
Status assignedResolutionopen 
Summary0010689: Test if settlements work, also testing changing delays
DescriptionA merchant operating an instance must be able to get the money of his orders, which were paid: let's test this to work properly; in this ticket's scope as a test case for TOPS/CHF, this would be to see a successful settlement to a verified (after successful KYC) IBAN account of a given instance a merchant operates, such as to see if this works in principle. If this works in several cases, with also some other bank's IBAN accounts, we can consider this to work in principle and be confident things are fine.

Personally, I never saw any settlement of orders paid to happen, but I also didn't check the involved IBAN accounts from two different banks used in testing yet. Marc from p15.space, operating a taler-merchant instance himself, reported similarly: he saw it once working further back in time, but didn't check his accounts for the present situation. What concerns the transaction history, that was not understandable enough, maybe even incorrect (in display): see #10385. He also didn't try to change delays. We also need to test changing delays to see if this has any (substantial) effect, taking into account that the involved banks might have their own delays; the TOPS/CHF exchange is using PostFinance/PF, some of the IBAN accounts involved are themselves PF accounts, so that delays defined should match expecations of how long it takes for the money to appear on a merchant's IBAN account.
TagsNo tags attached.

Relationships

related to 0010685 assignedvecirex Check if taler-merchant's financial records for a given instance are understandable / sum up correctly 
child of 0010630 assignedvecirex Set my.taler-ops.ch live [15.12.] 

Activities

vecirex

2025-11-28 18:19

manager   ~0026670

fix ticket no. mention in descr text

Stefan

2025-12-02 21:39

developer   ~0026697

- Settlement from SK's instance hacktivismch4sp for order no. 2025.323-01841DV44YG5P (which was paid on Nov 19) was NOT transferred to HM's bank account with an amount of CHF 0.1

- We checked HM's bank account slip on Tuesday, Dec 2nd, 11 days after the wire deadline configured in the Merchant Backend.

- The BCF bank account was successfully KYC'ed, all seemed fine with this instance and its linked bank account.

Stefan

2025-12-03 11:13

developer   ~0026700

Good news of today:
BCF has three incoming wire transfers, like e.g. 0.06 CHF
Mitteilung an Empfänger
EKQY4HTYCTQKGJ3M78DQXXC6PW2DFPEM2J5 RWB10V516VSG75JWG https://exchange. taler-ops.ch/

Stefan

2025-12-03 11:27

developer   ~0026701

What should be seen as overview screen in the Merchant Backoffice UI for settlements:

Stefan

2025-12-03 11:40

developer   ~0026702

Settlement from SK's instance hacktivismch4sp for order no. 2025.323-01841DV44YG5P (which was paid on Nov 19) WAS SUCCESSFULLY transferred to HM's bank account with an amount of CHF 0.1 (as an aggregated wire transfer but w/ one order paid and settled):

vecirex

2025-12-03 13:59

manager   ~0026710

Ayayay, great!

Less great (yet) is that no orders whatsoever paid were settled at the two PostFinance accounts, which are also being tested.

However, as a change at the TOPS/CHF exchange level happened inducing the above settlement, maybe it's more a bank issue; like an artificial delay inside PF: I will check later today and tomorrow. Afterwards investigation would be needed.

Issue History

Date Modified Username Field Change
2025-11-28 18:15 vecirex New Issue
2025-11-28 18:15 vecirex Status new => assigned
2025-11-28 18:15 vecirex Assigned To => vecirex
2025-11-28 18:17 vecirex Description Updated
2025-11-28 18:19 vecirex Relationship added related to 0010685
2025-11-28 18:19 vecirex Relationship added child of 0010630
2025-11-28 18:19 vecirex Description Updated
2025-11-28 18:19 vecirex Note Added: 0026670
2025-11-28 18:20 vecirex Description Updated
2025-12-02 21:39 Stefan Note Added: 0026697
2025-12-02 21:39 Stefan File Added: Merchant_Settlement_hacktivismch4sp_outgoing_paid.png
2025-12-02 21:39 Stefan File Added: Merchant_Settlement_wire_deadline_2025_11_21.png
2025-12-03 11:13 Stefan Note Added: 0026700
2025-12-03 11:27 Stefan Note Added: 0026701
2025-12-03 11:27 Stefan File Added: Merchant_Settlement_expected_overview.png
2025-12-03 11:40 Stefan Note Added: 0026702
2025-12-03 11:40 Stefan File Added: Merchant_Settlement_hacktivismch4sp_paid_order_BCF.png
2025-12-03 13:59 vecirex Note Added: 0026710