View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0010184 | Taler | wallet (all platforms) | public | 2025-07-16 07:03 | 2025-07-16 17:10 |
Reporter | Nemael | Assigned To | Florian Dold | ||
Priority | urgent | Severity | block | Reproducibility | always |
Status | resolved | Resolution | fixed | ||
Platform | Android/Firefox | OS | Android/Linux | OS Version | 14/Mint |
Product Version | 1.0 | ||||
Target Version | 1.0 stretch goals | ||||
Summary | 0010184: Wallets error when paying on test database | ||||
Description | Hi, I am working with the Taler test database https://backend.demo.taler.net/instances/sandbox When I place an order using the big blue "+" button, and I try to pay using either the Android app wallet or the Firefox add-on wallet, I receive errors and the payment doesn't go through For the Firefox add-on wallet, I have 150 KUDOS on it. I just placed this order `https://backend.demo.taler.net/instances/sandbox/webui/#/order/2025.197-0203D0517RDW0/details` When trying to pay, I get a yellow error message saying `Balance is not enough because merchant will just accept 150 KUDOS. To know more you can check which exchange and auditors the merchant trust.` (screenshots attached for Order1) For the android app, I have 50 KUDOS on it. I just placed this order `https://backend.demo.taler.net/instances/sandbox/webui/#/order/2025.197-02404AAK8J0S8/details` When trying to pay, I get a red error message saying `Balance insufficient! Maximum is 0.00 KUDOS. Merchant doesn't accept money from one or more providers in this wallet.` (screenshots attached for Order2) I also tried placing an order using a direct POST request, instead of using the big blue "+" button, but it didn't change the outcome. For context, I am developping an add-on for Odoo to implement the Taler payment system, and I would like to test a simple transfer completion, but it isn't working for me. | ||||
Steps To Reproduce | Place an order on https://backend.demo.taler.net/instances/sandbox/ Try to pay the order using either the Firefox wallet or the android wallet You will get an error as shown in the description and screenshots. | ||||
Additional Information | Please reach out to panouillot.mael@gmail.com if you have any questions. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
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There was this email exchange that was talking about an issue similar to the one I am raising in this ticket https://lists.gnu.org/archive/html/taler/2024-09/msg00007.html It says something about Wires not being setup properly, but I do not fully understand this concept, and I am not sure if this is something I can even change myself on the demo Backoffice |
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This reads very much like the issue Marjan reported against demo. I've checked, the demo backend has the backend exchange correctly configured, so maybe a wallet regression. @Florian, please check? |
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It was indeed a broken configuration of the merchant's bank account(s) in the merchant backend. I've restored the configuration to a good state and prevented modifications for the sandbox merchant backend instance. Creating new orders and paying for them now works again for me. |
Date Modified | Username | Field | Change |
---|---|---|---|
2025-07-16 07:03 | Nemael | New Issue | |
2025-07-16 07:03 | Nemael | File Added: Order1_Backoffice.png | |
2025-07-16 07:03 | Nemael | File Added: Order1_FirefoxWallet.png | |
2025-07-16 07:03 | Nemael | File Added: Order2_AndroidWallet.png.jpeg | |
2025-07-16 07:03 | Nemael | File Added: Order2_Backoffice.png | |
2025-07-16 07:40 | Nemael | Note Added: 0025504 | |
2025-07-16 10:05 | Christian Grothoff | Note Added: 0025506 | |
2025-07-16 10:05 | Christian Grothoff | Assigned To | => Florian Dold |
2025-07-16 10:05 | Christian Grothoff | Status | new => assigned |
2025-07-16 10:05 | Christian Grothoff | Priority | normal => urgent |
2025-07-16 10:05 | Christian Grothoff | Severity | major => block |
2025-07-16 10:05 | Christian Grothoff | Target Version | => 1.0 stretch goals |
2025-07-16 17:09 | Florian Dold | Note Added: 0025507 | |
2025-07-16 17:10 | Florian Dold | Status | assigned => resolved |
2025-07-16 17:10 | Florian Dold | Resolution | open => fixed |