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IDProjectCategoryView StatusLast Update
0011782Talermerchant backendpublic2026-09-09 15:49
Reportervecirex Assigned Tovecirex  
PrioritynormalSeverityminorReproducibilityhave not tried
Status acknowledgedResolutionopen 
Summary0011782: mytops Stage: KYC status not updating after exchange ToS accept; hang until taler-merchant.target restart
DescriptionOliver tried to sign in on mytops Stage; everything fine until accepting the exchange ToS, then it hung -- merchant did not update KYC status anymore.

Restarting taler-merchant.target manually made it work again (acc. to fdold).

Hypothesis: too many accounts that are not KYC-authed.
Tagsmytops, quality, srv-betel

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Issue History

Date Modified Username Field Change
2026-09-09 15:41 vecirex New Issue
2026-09-09 15:41 vecirex Status new => assigned
2026-09-09 15:41 vecirex Assigned To => vecirex
2026-09-09 15:45 vecirex Tag Attached: quality
2026-09-09 15:45 vecirex Tag Attached: taler-am
2026-09-09 15:47 vecirex Status assigned => acknowledged
2026-09-09 15:47 vecirex Summary mytops Stage: merchant KYC status not updated after exchange ToS acceptance (hang until merchant restart) => mytops Stage: KYC status not updating after exchange ToS accept; hang until taler-merchant.target restart
2026-09-09 15:47 vecirex Description Updated
2026-09-09 15:47 vecirex Tag Attached: mytops
2026-09-09 15:47 vecirex Tag Attached: srv-betel
2026-09-09 15:47 vecirex Tag Detached: taler-am
2026-09-09 15:49 vecirex Description Updated