View Issue Details

IDProjectCategoryView StatusLast Update
0011307Talermerchant backoffice SPApublic2026-03-31 14:27
ReporterFlorian Dold Assigned Tosebasjm  
PrioritynormalSeverityminorReproducibilityhave not tried
Status confirmedResolutionreopened 
Target Version1.6 
Summary0011307: copy+past of partial 2FA code doesn't work
DescriptionThe user thus can't paste the two blocks separately, which is confusing / counter-intuitive.
TagsNo tags attached.

Relationships

related to 0011212 assignedvecirex Upgrade TOPS/CHF prod to v1.5.x 

Activities

sebasjm

2026-03-25 20:10

developer   ~0028283

there is no way to paste partially code

as oec described the problem was that "the verification input looks like to fields so I copy the first one because of how it looked. The dash in the middle is confusing."

I think that's a very narrow experience, but what I can do is to reduce the margin a little so it doesn't look like two separated fields.

vecirex

2026-03-26 16:01

manager   ~0028292

Last edited: 2026-03-26 16:02

I can confirm this to be an issue: just seen again on GNU/Linux using Brave.

When some solution given, glad to retest.

sebasjm

2026-03-26 16:32

developer   ~0028296

I suggested the - in the middle to make the code easier to read.

Given this problem reported by you and oec I think moving back to 8 digits and removing the dash from the UI (having the 8 input together) will solve the copy and paste confusion.

I will leave this open in case there is another proposal, otherwise i will change this in SPA and backend should also remove the - from the email / sms

sebasjm

2026-03-30 20:41

developer   ~0028312

now there is an error being shown when the user tried to copy something that is not the security code

before: it showed nothing, it was confusing. I think is not confusing anymore

vecirex

2026-03-31 14:25

manager   ~0028327

Last edited: 2026-03-31 14:27

This (smaller) issue is not yet solved for me: only full two blocks can be used; just tried w/ copying form Apple Mail and trying to insert in Brave. I don't get any error, just nothing happens.

If to be solved differently, I'd say, other ticket needed and say here "not solvable" (or similar); I just changed to "confirfmed" / "reopened"

Issue History

Date Modified Username Field Change
2026-03-25 18:31 Florian Dold New Issue
2026-03-25 18:31 Florian Dold Status new => assigned
2026-03-25 18:31 Florian Dold Assigned To => sebasjm
2026-03-25 20:10 sebasjm Note Added: 0028283
2026-03-26 16:00 vecirex Relationship added related to 0011212
2026-03-26 16:01 vecirex Note Added: 0028292
2026-03-26 16:02 vecirex Note Edited: 0028292
2026-03-26 16:32 sebasjm Note Added: 0028296
2026-03-30 20:41 sebasjm Note Added: 0028312
2026-03-30 20:41 sebasjm Status assigned => resolved
2026-03-30 20:41 sebasjm Resolution open => fixed
2026-03-31 14:25 vecirex Resolution fixed => not fixable
2026-03-31 14:25 vecirex Note Added: 0028327
2026-03-31 14:26 vecirex Note Edited: 0028327
2026-03-31 14:27 vecirex Note Edited: 0028327
2026-03-31 14:27 vecirex Status resolved => confirmed
2026-03-31 14:27 vecirex Resolution not fixable => reopened