View Issue Details

IDProjectCategoryView StatusLast Update
0011277Talermerchant backoffice SPApublic2026-03-21 00:54
ReporterEmmanuel Assigned ToFlorian Dold  
PriorityhighSeveritymajorReproducibilityalways
Status assignedResolutionopen 
Platformhttps://my.taler-ops.ch/webui/#/ 
Target Version1.6 
Summary0011277: Paying to a template not possible
DescriptionThe user "boipisiore" generates a QR code for a template. It makes an error : "Cette transaction a été annulée" (the transaction has been canceled) on his phone.
For this error, I do not see the problem.
On my phone it makes "solde insuffisant" (not enough money) whereas I have 50CHF.
For this error, there seams to be a confusion between the two currencies (BFH Fr and CHF) .

TagsNo tags attached.
Attached Files
bug-screen.jpeg (101,089 bytes)   
bug-screen.jpeg (101,089 bytes)   
bug-phone.jpeg (113,802 bytes)   
bug-phone.jpeg (113,802 bytes)   
bug-emmanuel.jpeg (48,141 bytes)   
bug-emmanuel.jpeg (48,141 bytes)   

Activities

Christian Grothoff

2026-03-21 00:53

manager   ~0028217

What I see in the backend is that the user associated *two* IBANs with their instance, and only one has passed the KYC auth part.
That *should* suffice, but _maybe_ that is causing the problem (likely not very tested situation).

Christian Grothoff

2026-03-21 00:54

manager   ~0028218

Florian, can you reproduce this?

Issue History

Date Modified Username Field Change
2026-03-20 16:15 Emmanuel New Issue
2026-03-20 16:15 Emmanuel File Added: bug-screen.jpeg
2026-03-20 16:15 Emmanuel File Added: bug-phone.jpeg
2026-03-20 16:15 Emmanuel File Added: bug-emmanuel.jpeg
2026-03-21 00:53 Christian Grothoff Note Added: 0028217
2026-03-21 00:53 Christian Grothoff Priority urgent => high
2026-03-21 00:53 Christian Grothoff Severity crash => major
2026-03-21 00:53 Christian Grothoff Status new => confirmed
2026-03-21 00:53 Christian Grothoff Target Version => 1.6
2026-03-21 00:54 Christian Grothoff Assigned To => Florian Dold
2026-03-21 00:54 Christian Grothoff Status confirmed => assigned
2026-03-21 00:54 Christian Grothoff Note Added: 0028218