View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0010714 | Taler | merchant backend | public | 2025-12-03 18:48 | 2025-12-15 20:39 |
| Reporter | sebasjm | Assigned To | sebasjm | ||
| Priority | normal | Severity | text | Reproducibility | have not tried |
| Status | resolved | Resolution | fixed | ||
| Product Version | 1.0 | ||||
| Target Version | 1.3 | Fixed in Version | 1.3 | ||
| Summary | 0010714: unexpeced order marked as wired | ||||
| Description | after the wire transfer is in "incoming" state i went to the order list to find out that order were already marked as wired i think thins is confusing since it has not been confirmed by the merchant | ||||
| Tags | No tags attached. | ||||
| related to | 0010710 | acknowledged | incoming wire transfer not shown |
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Wired *just* means that we have a confirmation from the exchange and a wire transfer ID. So the exchange has wired it. Cannot mean that the funds did arrive (after all, that can take 2-3 days). So it is quite normal that funds were wired, but didn't yet arrive at the merchant, so a common transition path is new -> claimed -> paid -> wired -> confirmed/verified/final. |
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So what is left to do here is probably better *documentation* and UI/UX design. |
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We need to add a hint on the order details page: "Order was wired. Bank processing can take a few business days, depending on your bank." For users who connect Taler Revenue API is possible to show the "Verified" tab for order funds that actually arrived in the bank account |
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f3c61cf95..b94c2026c |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2025-12-03 18:48 | sebasjm | New Issue | |
| 2025-12-04 09:34 | Christian Grothoff | Note Added: 0026730 | |
| 2025-12-04 09:34 | Christian Grothoff | Severity | major => text |
| 2025-12-04 09:34 | Christian Grothoff | Status | new => acknowledged |
| 2025-12-04 09:34 | Christian Grothoff | Product Version | => 1.0 |
| 2025-12-04 09:34 | Christian Grothoff | Target Version | => 1.5 |
| 2025-12-04 09:34 | Christian Grothoff | Note Added: 0026731 | |
| 2025-12-04 09:34 | Christian Grothoff | Assigned To | => vlada.svirsh |
| 2025-12-04 09:34 | Christian Grothoff | Status | acknowledged => assigned |
| 2025-12-04 09:37 | Christian Grothoff | Relationship added | related to 0010710 |
| 2025-12-14 13:26 | vlada.svirsh | Note Added: 0026962 | |
| 2025-12-14 13:26 | vlada.svirsh | Assigned To | vlada.svirsh => sebasjm |
| 2025-12-15 20:13 | sebasjm | Status | assigned => resolved |
| 2025-12-15 20:13 | sebasjm | Resolution | open => fixed |
| 2025-12-15 20:13 | sebasjm | Note Added: 0026997 | |
| 2025-12-15 20:39 | Christian Grothoff | Fixed in Version | => 1.3 |
| 2025-12-15 20:39 | Christian Grothoff | Target Version | 1.5 => 1.3 |
