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IDProjectCategoryView StatusLast Update
0010394Talerdeployment and operationspublic2025-09-30 09:48
Reportervecirex Assigned Tovecirex  
PrioritynormalSeveritytrivialReproducibilityN/A
Status resolvedResolutionfixed 
Summary0010394: QA test case: Withdrawal of money for TOPS/CHF (via PostFinance and FKB); assess if it works / how long it takes
Description- PostFinance for Android Wallet v1.0.9 (google 65)
- FKB for iOS Wallet v1.0.27 (core: v1.0.33)

Time, 2025-09-11: ~12:30

Usually, for both banks the money arrives within the day inside Switzerland and at this time. In the case of PostFinance, it's even a local transfer.
TagsNo tags attached.

Relationships

related to 0010384 assignedStefan QA: Use cases involving user interaction 

Activities

vecirex

2025-09-11 12:21

reporter   ~0025882

typo

vecirex

2025-09-11 12:32

reporter   ~0025883

Maybe fixed in other versions, but the iOS app shows transfer string without "Taler" prefix, like only "B55...80"; sent out like this, regardless.

vecirex

2025-09-15 12:15

reporter   ~0025911

Update -- no money whatsoever here yet:

(1) Android wallet still awaits for CHF 17.92 in four transfers, all put in place by Sep 11: CHF 4.20 + 1.42 + 2.30 + 10 # CHF 10 requested before 12:00 CEST, the other CHF 7.92 in the afternoon; all transfers to be "local" via PostFinance (PF)
(2) iOS wallet still awaits for CHF 10; via Banque Cantonale de Fribourg (BCF) / Freiburger Kantonalbank (FKB), requested in the early afternoon of Sep 11, 12:22 CEST

vecirex

2025-09-17 12:27

reporter   ~0025926

Last edited: 2025-09-17 12:31

Update:

Today still same, same: money away from respective bank accounts PF and BCF; in the four PF cases (for the Android app) I also shipped (by purpose) attempts with an infix and a suffix, just to see what happens, if I get the money back etc.

In any case, none of the 5 transfers (including the BCF transfer to the iOS app) made any of the two saldo statements (1x Android, 1x iOS) going above CHF 0.00.

Ticket to be assigned to you, Florian, acc. to Christian

PS @ Florian:
If needed, I can ship screenshots from the banks, and/or from the apps (Android app updated to 1.0.10 (google 66) now; iOS as stated in description above); or other technical information (Christian mentioned it might be useful for you to get the app's wallet DBs; is it, or do you see the issue directly at the exchange level?)

vecirex

2025-09-17 12:29

reporter   ~0025927

Change severity to blocker (in terms of GTM)

vecirex

2025-09-23 11:53

reporter   ~0025981

Update (after fixing settings in the exchange): all money despite the CHF 4.20 in the Android/PF case arrived, which was the one with an infix put into the public key.

The CHF 10 for the iPhone/BCF case took, however, longer to appear, being shown in the balance by today.

vecirex

2025-09-27 18:13

reporter   ~0026040

Update:

CHF 4.20 were refunded correctly to PF, as I messed up with the pubkey intentionally.

Another attempt was made via BCF transfer to see if the money marked for withdraw Sep 11 on the Android wallet will arrive now, this time not messing up with the pubkey.
1.jpeg (81,496 bytes)   
1.jpeg (81,496 bytes)   

vecirex

2025-09-27 18:14

reporter   ~0026041

Last edited: 2025-09-27 18:17

Reassigned and -opened, on my side to check again.

vecirex

2025-09-27 18:16

reporter   ~0026042

Awaiting additional CHF 0.05 transfer: BCF -> Android; if all fine now, should be here on Mon.

vecirex

2025-09-30 09:48

reporter   ~0026064

Update:

In both cases above (CHF 0.05 and CHF 4.20), the money via BCF->Android wallet arrived by today, excluding Sunday, that's 1-2 days.

Closing ticket.

Issue History

Date Modified Username Field Change
2025-09-11 12:20 vecirex New Issue
2025-09-11 12:20 vecirex Status new => assigned
2025-09-11 12:20 vecirex Assigned To => vecirex
2025-09-11 12:21 vecirex Description Updated
2025-09-11 12:21 vecirex Note Added: 0025882
2025-09-11 12:32 vecirex Note Added: 0025883
2025-09-11 12:42 vecirex Relationship added related to 0010384
2025-09-15 12:15 vecirex Note Added: 0025911
2025-09-17 12:27 vecirex Assigned To vecirex => Florian Dold
2025-09-17 12:27 vecirex Priority normal => urgent
2025-09-17 12:27 vecirex Note Added: 0025926
2025-09-17 12:29 vecirex Severity trivial => block
2025-09-17 12:29 vecirex Note Added: 0025927
2025-09-17 12:31 vecirex Note Edited: 0025926
2025-09-17 12:31 vecirex Note Edited: 0025926
2025-09-23 11:53 vecirex Note Added: 0025981
2025-09-23 11:54 vecirex Status assigned => resolved
2025-09-23 11:54 vecirex Resolution open => fixed
2025-09-27 18:13 vecirex Note Added: 0026040
2025-09-27 18:13 vecirex File Added: 1.jpeg
2025-09-27 18:14 vecirex Assigned To Florian Dold => vecirex
2025-09-27 18:14 vecirex Priority urgent => normal
2025-09-27 18:14 vecirex Severity block => trivial
2025-09-27 18:14 vecirex Note Added: 0026041
2025-09-27 18:16 vecirex Note Added: 0026042
2025-09-27 18:17 vecirex Note Edited: 0026041
2025-09-27 18:20 vecirex Status resolved => assigned
2025-09-27 18:20 vecirex Resolution fixed => reopened
2025-09-30 09:48 vecirex Note Added: 0026064
2025-09-30 09:48 vecirex Status assigned => resolved
2025-09-30 09:48 vecirex Resolution reopened => fixed