0007676: “Confirm with bank” UX should be clearer

ID	Project	Category	View Status	Date Submitted	Last Update
0007676	Taler	wallet (Android App)	public	2023-02-11 06:40	2026-01-25 14:10

Reporter	avalos	Assigned To	grote	Resolution deadline
Implementer		Reviewer
Release signed by		Deployed by
Verifier		Communicator
Data protection authority notification required	No
CSIRT notification required	No
Estimated effort (hours)		Actual effort (hours)	0
Fast-track	No
Work package	none
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	fixed
Platform	arm64	OS	LineageOS	OS Version	18.1
Product Version	0.9.1
Target Version	0.9.2	Fixed in Version	0.9.2

Summary	0007676: “Confirm with bank” UX should be clearer
Description	This was discussed already before! When creating a withdrawal, the user is expected to confirm the withdrawal with the bank. Users might switch to the app before the browser shows the confirmation challenge, and the withdrawal transaction in the withdrawal list will only shows a “Confirm with bank” message, leaving the user wondering: “what should I do?” Unless they click the transaction and see the “Confirm with bank” button, they might not even know they need to do anything at all. The transaction might be left unconfirmed for eternity, and by then, I doubt humankind will continue existing. (Note: ideally, the confirmation button should be shown for each transaction replacing in the same place where we put the KYC button.)
Steps To Reproduce	1. Withdraw from the bank. 2. Switch to the app before the challenge shows up. 3. Observe the “Confirm with bank” message. 4. Panic (if you're a regular user) or leave it that way.
Tags	No tags attached.

sebasjm 2023-02-13 19:00 developer ~0019827	What wallet web extension does is use the transactionId from `WalletApiOperation.AcceptManualWithdrawal` or `WalletApiOperation.AcceptBankIntegratedWithdrawal` to redirect the user to the transaction details and not the transaction list. If there is a better approach it will be nice to be consistent, let me know! :)

avalos 2023-02-17 20:03 developer ~0019873	That's also what the Android app does, I believe.

Christian Grothoff 2023-02-19 09:56 manager ~0019880	Does now, or used to do? In the past, it did not...

avalos 2023-02-21 17:39 developer ~0019897 Last edited: 2023-02-21 17:40	This is how it looks like with the action button in dev/ivan-avalos/master branch. Screenshot_20230221-113715_Taler_Wallet_Debug.png (89,407 bytes) Screenshot_20230221-113715_Taler_Wallet_Debug.png (89,407 bytes)

Christian Grothoff 2023-02-21 17:45 manager ~0019898	I see. Not bad. Still not sure if it is ideal. However, I do hope we still jump to the transaction detail page instead of the transaction list, right?

grote 2023-02-22 12:08 reporter ~0019901	resolved with https://git.taler.net/taler-android.git/commit/?id=4559c84e445ea43957d19b2022c856c9625a5fc1 and https://git.taler.net/taler-android.git/commit/?id=79d52ac4960e99d7b67f6435b03b010ed536e161

Date Modified	Username	Field	Change
2023-02-11 06:40	avalos	New Issue
2023-02-11 06:40	avalos	Status	new => assigned
2023-02-11 06:40	avalos	Assigned To	=> avalos
2023-02-11 06:40	avalos	Tag Attached: feedback videos
2023-02-13 19:00	sebasjm	Note Added: 0019827
2023-02-17 20:03	avalos	Note Added: 0019873
2023-02-19 09:56	Christian Grothoff	Note Added: 0019880
2023-02-21 17:39	avalos	Note Added: 0019897
2023-02-21 17:39	avalos	File Added: Screenshot_20230221-113715_Taler_Wallet_Debug.png
2023-02-21 17:40	avalos	Note Edited: 0019897
2023-02-21 17:45	Christian Grothoff	Note Added: 0019898
2023-02-22 12:08	grote	Assigned To	avalos => grote
2023-02-22 12:08	grote	Status	assigned => informing
2023-02-22 12:08	grote	Resolution	open => fixed
2023-02-22 12:08	grote	Note Added: 0019901
2023-02-23 16:05	Christian Grothoff	Status	informing => closed
2023-02-23 16:05	Christian Grothoff	Fixed in Version	=> 0.9.2
2026-01-25 14:10	Christian Grothoff	Tag Detached: feedback videos

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