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IDProjectCategoryView StatusLast Update
0005279Talerwallet (WebExtension)public2018-04-15 18:33
ReporterChristian Grothoff Assigned ToFlorian Dold Resolution deadline
ImplementerReviewer 
Release signed byDeployed by 
VerifierCommunicator 
Data protection authority notification requiredNo  
CSIRT notification requiredNo  
Estimated effort (hours)Actual effort (hours)0 
Fast-trackNo
Work packagenone
PrioritynormalSeveritytextReproducibilityalways
Status closedResolutionfixed 
Platformi7OSDebian GNU/LinuxOS Versionsqueeze
Product Versiongit (master) 
Target Version0.5Fixed in Version0.5 
Summary0005279: "Error: could not retrieve balance information."
DescriptionI get this message (and a similar one for the history) after installing the FF wallet. This is no good, as there is no error -- the history/wallet is simply empty!
Steps To ReproduceInstalled wallet from the page linked via demo today.
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Florian Dold

2018-02-18 10:05

manager   ~0012862

This indicates that something is so broken, we can't even connect to the background page at all.

Could you go to about:debugging#addons and report back if there are error logs?

I'm using FF 58, with the wallet from https://taler.net/en/wallet.html and can't reproduce this.

Florian Dold

2018-02-22 17:05

manager   ~0012868

This was a Firefox version problem, the addon has now the correct version requirements.

Issue History

Date ModifiedUsernameFieldChange
2018-02-18 07:52Christian GrothoffNew Issue
2018-02-18 07:52Christian GrothoffStatusnew => assigned
2018-02-18 07:52Christian GrothoffAssigned To => Florian Dold
2018-02-18 10:05Florian DoldNote Added: 0012862
2018-02-18 10:05Florian DoldStatusassigned => feedback
2018-02-22 17:05Florian DoldStatusfeedback => informing
2018-02-22 17:05Florian DoldResolutionopen => fixed
2018-02-22 17:05Florian DoldNote Added: 0012868
2018-02-22 17:06Christian GrothoffFixed in Version => 0.5
2018-04-15 18:33Christian GrothoffStatusinforming => closed
2023-04-13 18:37Florian DoldCategorywallet (WebExtensions) => wallet (WebExtension)