View Issue Details

IDProjectCategoryView StatusLast Update
0011783Talermerchant backendpublic2026-09-19 14:40
ReporterFlorian Dold Assigned ToFlorian Dold Resolution deadline
ImplementerReviewer 
Release signed byDeployed by 
VerifierCommunicator 
Data protection authority notification requiredNo  
CSIRT notification requiredNo  
Estimated effort (hours)Actual effort (hours)0 
Fast-trackNo
Work packagenone
PriorityurgentSeveritymajorReproducibilityhave not tried
Status informingResolutionfixed 
Target Version1.6Fixed in Version1.6 
Summary0011783: mechant kyccheck sometimes stops checking status for up to 6 hours
DescriptionIf the user doesn't do the ToS acceptance *immediately* after KYC Auth got accepted, the merchant says that the exchange requires more info, even though the exchange claims everything is fine.
TagsNo tags attached.

Required notifications

Address or linkRemarkAdded byNotifiedActions

Activities

Florian Dold

2026-09-09 14:00

manager   ~0029932

commit 73c070c5bbe418f95774d8eedf5b43cebe037fb6 (HEAD -> master, origin/master, origin/HEAD)
Author: Florian Dold <dold@taler.net>
Date: Wed Sep 9 15:57:49 2026 +0200

    merchantdb: wake KYC checker when status is requested
    
    Send the KYC_UPDATE_FORCED notification when reading account KYC
    status. The previous channel belonged to ACCOUNTS_CHANGED, whose
    handler leaves existing inquiries on their periodic schedule. A
    merchant could therefore keep reporting pending KYC after the exchange
    had completed it, until the checker was restarted or its delay expired.
    
    Issue: https://bugs.taler.net/n/11783

Issue History

Date ModifiedUsernameFieldChange
2026-09-09 13:56Florian DoldNew Issue
2026-09-09 13:56Florian DoldStatusnew => assigned
2026-09-09 13:56Florian DoldAssigned To => Florian Dold
2026-09-09 14:00Florian DoldStatusassigned => informing
2026-09-09 14:00Florian DoldResolutionopen => fixed
2026-09-09 14:00Florian DoldNote Added: 0029932
2026-09-10 05:38vecirexRelationship addedrelated to 0011784
2026-09-10 05:38vecirexRelationship deletedrelated to 0011784
2026-09-19 14:40Christian GrothoffFixed in Version => 1.6