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IDProjectCategoryView StatusLast Update
0011328Talermerchant portal webuipublic2026-04-01 15:16
Reportervecirex Assigned Tosebasjm Resolution deadline
ImplementerReviewer 
Release signed byDeployed by 
VerifierCommunicator 
Data protection authority notification requiredNo  
CSIRT notification requiredNo  
Estimated effort (hours)Actual effort (hours)0 
Fast-trackNo
Work packagenone
PriorityurgentSeverityblockReproducibilityalways
Status closedResolutionno change required 
Target Version1.6 
Summary0011328: taler-merchant v1.5.15 with broken refund?
DescriptionSee screenshot.
Steps To ReproduceMore analysis needed:

Can see this in prod and stage, on various instances; so it doesn't seem to be related to 0011323 (as first thought).

Make payment, try to refund, making also sure cut-off delays (for the given bank accounts), esp. refund delay, is long enough.
Additional InformationIn last's week's QC session with taler-merchant v1.5.11+, this still worked
TagsNo tags attached.
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child of 0011212 closedvecirex Upgrade TOPS/CHF prod to v1.5.x [upgrade done from taler-merchant v1.4.9 to v1.5.15] 

Activities

vecirex

2026-04-01 15:16

administrator   ~0028356

Sorry, this issue was related to double use of an IBAN (not yet) working properly: cannot be reproduced when deleting the second bank account KYCauthed and used in another instance (KYCauthed there, too).

Issue History

Date ModifiedUsernameFieldChange
2026-03-31 15:14vecirexNew Issue
2026-03-31 15:14vecirexFile Added: taler-merchant-v1-5-15-refund-looks-broken.png
2026-03-31 15:15vecirexRelationship addedchild of 0011212
2026-03-31 18:18Christian GrothoffAssigned To => sebasjm
2026-03-31 18:18Christian GrothoffStatusnew => assigned
2026-03-31 18:19Christian GrothoffTarget Version => 1.6
2026-04-01 15:16vecirexStatusassigned => closed
2026-04-01 15:16vecirexResolutionopen => no change required
2026-04-01 15:16vecirexNote Added: 0028356
2026-08-23 14:18Florian DoldCategorymerchant backoffice SPA => merchant portal webui