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IDProjectCategoryView StatusLast Update
0011277Talermerchant portal webuipublic2026-09-16 07:55
ReporterEmmanuel Assigned ToChristian Grothoff Resolution deadline
ImplementerReviewer 
Release signed byDeployed by 
VerifierCommunicator 
Data protection authority notification requiredNo  
CSIRT notification requiredNo  
Estimated effort (hours)Actual effort (hours)0 
Fast-trackNo
Work packagenone
PriorityhighSeveritymajorReproducibilityalways
Status closedResolutionduplicate 
Platformhttps://my.taler-ops.ch/webui/#/ 
Target Version1.6Fixed in Version1.6 
Summary0011277: Paying to a template not possible
DescriptionThe user "boipisiore" generates a QR code for a template. It makes an error : "Cette transaction a été annulée" (the transaction has been canceled) on his phone.
For this error, I do not see the problem.
On my phone it makes "solde insuffisant" (not enough money) whereas I have 50CHF.
For this error, there seams to be a confusion between the two currencies (BFH Fr and CHF) .

TagsNo tags attached.
Attached Files
bug-screen.jpeg (101,089 bytes)   
bug-screen.jpeg (101,089 bytes)   
bug-phone.jpeg (113,802 bytes)   
bug-phone.jpeg (113,802 bytes)   
bug-emmanuel.jpeg (48,141 bytes)   
bug-emmanuel.jpeg (48,141 bytes)   

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duplicate of 0011428 informingChristian Grothoff user stuck on KYC requirement, but merchant does not show it 

Activities

Christian Grothoff

2026-03-20 23:53

manager   ~0028217

What I see in the backend is that the user associated *two* IBANs with their instance, and only one has passed the KYC auth part.
That *should* suffice, but _maybe_ that is causing the problem (likely not very tested situation).

Christian Grothoff

2026-03-20 23:54

manager   ~0028218

Florian, can you reproduce this?

Christian Grothoff

2026-05-29 19:29

manager   ~0028736

0011428 is the real reason. Should be fixed in Git master, Hernani was to test before pushing into production...

Issue History

Date ModifiedUsernameFieldChange
2026-03-20 15:15EmmanuelNew Issue
2026-03-20 15:15EmmanuelFile Added: bug-screen.jpeg
2026-03-20 15:15EmmanuelFile Added: bug-phone.jpeg
2026-03-20 15:15EmmanuelFile Added: bug-emmanuel.jpeg
2026-03-20 23:53Christian GrothoffNote Added: 0028217
2026-03-20 23:53Christian GrothoffPriorityurgent => high
2026-03-20 23:53Christian GrothoffSeveritycrash => major
2026-03-20 23:53Christian GrothoffStatusnew => implementing
2026-03-20 23:53Christian GrothoffTarget Version => 1.6
2026-03-20 23:54Christian GrothoffAssigned To => Florian Dold
2026-03-20 23:54Christian GrothoffStatusimplementing => assigned
2026-03-20 23:54Christian GrothoffNote Added: 0028218
2026-05-29 19:28Christian GrothoffRelationship addedduplicate of 0011428
2026-05-29 19:29Christian GrothoffStatusassigned => informing
2026-05-29 19:29Christian GrothoffResolutionopen => duplicate
2026-05-29 19:29Christian GrothoffFixed in Version => 1.6
2026-05-29 19:29Christian GrothoffNote Added: 0028736
2026-05-29 19:29Christian GrothoffAssigned ToFlorian Dold => Christian Grothoff
2026-08-23 14:18Florian DoldCategorymerchant backoffice SPA => merchant portal webui
2026-09-16 07:55vecirexStatusinforming => closed