View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0011199 | Taler | merchant backend | public | 2026-03-04 22:51 | 2026-03-20 23:55 |
| Reporter | vecirex | Assigned To | Christian Grothoff | Resolution deadline | |
| Implementer | Reviewer | ||||
| Release signed by | Deployed by | ||||
| Verifier | Communicator | ||||
| Data protection authority notification required | No | ||||
| CSIRT notification required | No | ||||
| Estimated effort (hours) | Actual effort (hours) | 0 | |||
| Fast-track | No | ||||
| Work package | none | ||||
| Priority | normal | Severity | feature | Reproducibility | have not tried |
| Status | closed | Resolution | duplicate | ||
| Target Version | 1.5 | Fixed in Version | 1.5 | ||
| Summary | 0011199: Config option for support contacts needed | ||||
| Description | An operator of a self-provisioning site (from what we know, besides my.taler-ops.ch, we also have taler.pot.ch already; and for testing, but still: taler.hacktivism.ch), should be warned about not having defined a support contact. For now, at least for my.taler-ops.ch this is bad: customers with issues are not offered any way to seek help. This can be seen as related to 0011198. At least, the "mailto:" URI should be supported, but also "tel:" (and other contact URI schemes) can make sense. | ||||
| Additional Information | Of course, this needs to render some sort of link at any appropriate place (when setting up an instance, when resetting a password, when there's any kind of error etc.) and I would suggest even in general, like as in a footer of the backoffice SPA, which we need anyways for the website to look modern. => Design Document first? | ||||
| Tags | No tags attached. | ||||
| duplicate of | 0011200 | implementing | vlada.svirsh | config option needed for a proper footer of the self-provisioning site |
| related to | 0011198 | acknowledged | Design Document for password reset flow needed | |
| related to | 0010404 | implementing | make easier to report error to service provider |
| 0010404 covers everything except "showing the user a phone number to call for support". Maybe you can add the phone/email in the terms of service? 0010404 tries to cover all the error cases where the SPA can't help the user solve the problem which i think we try to be the default. | |
| Config option was implemented, remaining SPA change is now 0011200. | |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-03-04 22:51 | vecirex | New Issue | |
| 2026-03-04 22:51 | vecirex | Relationship added | related to 0011198 |
| 2026-03-04 23:06 | vecirex | Additional Information Updated | |
| 2026-03-05 11:50 | sebasjm | Relationship added | related to 0010404 |
| 2026-03-05 11:54 | sebasjm | Note Added: 0027996 | |
| 2026-03-06 14:46 | Christian Grothoff | Relationship added | duplicate of 0011200 |
| 2026-03-06 14:47 | Christian Grothoff | Status | new => implementing |
| 2026-03-06 20:43 | Christian Grothoff | Assigned To | => Christian Grothoff |
| 2026-03-06 20:43 | Christian Grothoff | Status | implementing => assigned |
| 2026-03-07 09:03 | Christian Grothoff | Status | assigned => informing |
| 2026-03-07 09:03 | Christian Grothoff | Resolution | open => duplicate |
| 2026-03-07 09:03 | Christian Grothoff | Fixed in Version | => 1.5 |
| 2026-03-07 09:03 | Christian Grothoff | Note Added: 0028028 | |
| 2026-03-07 09:04 | Christian Grothoff | Target Version | => 1.5 |
| 2026-03-20 23:55 | Christian Grothoff | Status | informing => closed |