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IDProjectCategoryView StatusLast Update
0010714Talermerchant backendpublic2025-12-21 20:46
Reportersebasjm Assigned Tosebasjm Resolution deadline
ImplementerReviewer 
Release signed byDeployed by 
VerifierCommunicator 
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Estimated effort (hours)Actual effort (hours)0 
Fast-trackNo
Work packagenone
PrioritynormalSeveritytextReproducibilityhave not tried
Status closedResolutionfixed 
Product Version1.0 
Target Version1.3Fixed in Version1.3 
Summary0010714: unexpeced order marked as wired
Descriptionafter the wire transfer is in "incoming" state i went to the order list to find out that order were already marked as wired

i think thins is confusing since it has not been confirmed by the merchant
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related to 0010710 closedChristian Grothoff incoming wire transfer not shown 

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Christian Grothoff

2025-12-04 08:34

manager   ~0026730

Wired *just* means that we have a confirmation from the exchange and a wire transfer ID. So the exchange has wired it. Cannot mean that the funds did arrive (after all, that can take 2-3 days). So it is quite normal that funds were wired, but didn't yet arrive at the merchant, so a common transition path is new -> claimed -> paid -> wired -> confirmed/verified/final.

Christian Grothoff

2025-12-04 08:34

manager   ~0026731

So what is left to do here is probably better *documentation* and UI/UX design.

vlada.svirsh

2025-12-14 12:26

developer   ~0026962

We need to add a hint on the order details page: "Order was wired. Bank processing can take a few business days, depending on your bank."
For users who connect Taler Revenue API is possible to show the "Verified" tab for order funds that actually arrived in the bank account

sebasjm

2025-12-15 19:13

developer   ~0026997

f3c61cf95..b94c2026c

Issue History

Date ModifiedUsernameFieldChange
2025-12-03 17:48sebasjmNew Issue
2025-12-04 08:34Christian GrothoffNote Added: 0026730
2025-12-04 08:34Christian GrothoffSeveritymajor => text
2025-12-04 08:34Christian GrothoffStatusnew => acknowledged
2025-12-04 08:34Christian GrothoffProduct Version => 1.0
2025-12-04 08:34Christian GrothoffTarget Version => 1.5
2025-12-04 08:34Christian GrothoffNote Added: 0026731
2025-12-04 08:34Christian GrothoffAssigned To => vlada.svirsh
2025-12-04 08:34Christian GrothoffStatusacknowledged => assigned
2025-12-04 08:37Christian GrothoffRelationship addedrelated to 0010710
2025-12-14 12:26vlada.svirshNote Added: 0026962
2025-12-14 12:26vlada.svirshAssigned Tovlada.svirsh => sebasjm
2025-12-15 19:13sebasjmStatusassigned => informing
2025-12-15 19:13sebasjmResolutionopen => fixed
2025-12-15 19:13sebasjmNote Added: 0026997
2025-12-15 19:39Christian GrothoffFixed in Version => 1.3
2025-12-15 19:39Christian GrothoffTarget Version1.5 => 1.3
2025-12-21 20:46Christian GrothoffStatusinforming => closed