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IDProjectCategoryView StatusLast Update
0011871Talermerchant portal webuipublic2026-11-02 17:24
ReporterCM_7 Assigned ToResolution deadline
ImplementerReviewer 
Release signed byDeployed by 
VerifierCommunicator 
Data protection authority notification requiredNo  
CSIRT notification requiredNo  
Estimated effort (hours)Actual effort (hours)0 
Fast-trackNo
Work packagenone
PrioritynormalSeverityminorReproducibilityhave not tried
Status implementingResolutionopen 
Target Version1.10 
Summary0011871: Bank account verification: Purpose of the verification transfer is easy to miss
DescriptionDuring onboarding on 14 October 2026, Martin asked why he needed to transfer money. The explanation below “Verify this bank account” was present, but he only noticed it after it was explicitly pointed out.

Impact:
The merchant needed clarification about the purpose of the transfer before proceeding.

Expected behaviour:
The purpose of the verification transfer should be immediately apparent before the merchant makes the payment.

Suggestion:
Make the existing explanation that the transfer verifies bank account ownership more prominent, directly next to the QR code and the manual transfer details.
Steps To Reproduce1. Add a bank account in the merchant portal.
2. Open the transfer instructions.
3. Check whether the explanation of why the transfer is required is clearly noticeable when viewing the QR code and payment details.
Additional InformationMerchant backend: taler-merchant 1.6.24.
TagsNo tags attached.
Attached Files
Screenshot 2026-10-14 143432.png (236,790 bytes)   
Screenshot 2026-10-14 143432.png (236,790 bytes)   

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Issue History

Date ModifiedUsernameFieldChange
2026-10-14 13:48CM_7New Issue
2026-10-14 13:48CM_7Statusnew => assigned
2026-10-14 13:48CM_7Assigned To => Florian Dold
2026-10-14 13:48CM_7File Added: Screenshot 2026-10-14 143432.png
2026-11-02 17:24Florian DoldAssigned ToFlorian Dold =>
2026-11-02 17:24Florian DoldTarget Version => 1.10
2026-11-03 07:21Statusassigned => implementing