View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0010837 | Taler | wallet (all platforms) | public | 2025-12-24 14:34 | 2025-12-26 13:07 |
| Reporter | vecirex | Assigned To | Resolution deadline | ||
| Implementer | Reviewer | ||||
| Release signed by | Deployed by | ||||
| Verifier | Communicator | ||||
| Data protection authority notification required | No | ||||
| CSIRT notification required | No | ||||
| Estimated effort (hours) | Actual effort (hours) | 0 | |||
| Fast-track | No | ||||
| Work package | none | ||||
| Priority | low | Severity | feature | Reproducibility | N/A |
| Status | acknowledged | Resolution | open | ||
| Target Version | post-1.0 | ||||
| Summary | 0010837: Visible feedback/support button needed | ||||
| Description | At the end, this could mean that a support ticket in the ERP system can be created, or a message / email can be sent (to it), but first assignment of this ticket shall be UX considerations and work needed to implement this; prepare msg fields to be sent. Rationale / Motivation: If people have issues using our wallets, a very low-barrier approach must exist to get feedback / have a support case running. For severe (hopefully not systematic) cases of very bad UX: if such feedback happens before uninstalling the app, that's very valuable information for us. | ||||
| Tags | No tags attached. | ||||
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2025-12-24 14:34 | vecirex | New Issue | |
| 2025-12-26 13:07 | Christian Grothoff | Priority | normal => low |
| 2025-12-26 13:07 | Christian Grothoff | Status | new => acknowledged |
| 2025-12-26 13:07 | Christian Grothoff | Target Version | => post-1.0 |