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IDProjectCategoryView StatusLast Update
0010772Talerwallet (all platforms)public2026-08-04 23:02
Reportervecirex Assigned ToResolution deadline
ImplementerReviewer 
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Estimated effort (hours)Actual effort (hours)0 
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Work packagenone
PriorityhighSeveritytweakReproducibilityhave not tried
Status implementingResolutionopen 
Target Version1.7 
Summary0010772: In case of network issues specific to a Taler merchant site (e.g., for DNS reasons), error messaging to the user is unspecific
DescriptionThis ticket emerges from Taler Merchant testing here: https://bugs.gnunet.org/view.php?id=10770#c26955

In this case, thanks to direct comms to the developers, the issue could be isolated, but only after activating diagnostic mode in the external iOS settings for the Taler Wallet app and after activating debugging mode in the app's internal settings, revealing then at least an error code 7001 (see screenshot 2). Text, however, is missing even in diagnostic+debug mode. In this case, it would help to state the service cannot be reached and that also without advanced settings to the user.

The message shown by default is just generic and also language-mixed in i18n terms (see screenshot 1), which makes it difficult to guess what's going on; in my case, the Internet was even working in principle. I was not at all expecting this to be a network issue...
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Issue History

Date ModifiedUsernameFieldChange
2025-12-13 13:17vecirexNew Issue
2025-12-13 13:17vecirexFile Added: taler-ios-wallet-1-2-0-failing-paying-in-taler-merchant-1-2-4-using-templated-order.png
2025-12-13 13:17vecirexFile Added: taler-ios-wallet-1-2-0-failing-paying-in-taler-merchant-1-2-4-using-templated-order_diagnostic-mode+debugging-on.png
2025-12-13 13:19vecirexSummaryIn case of a network issues specific to a Taler merchant site (e.g., for DNS reasons), error messaging to the user is unspecific => In case of network issues specific to a Taler merchant site (e.g., for DNS reasons), error messaging to the user is unspecific
2025-12-13 13:38vecirexDescription Updated
2026-07-28 18:15Florian DoldCategorywallet-core => wallet (all platforms)
2026-08-04 23:02Christian GrothoffPrioritynormal => high
2026-08-04 23:02Christian GrothoffStatusnew => implementing
2026-08-04 23:02Christian GrothoffTarget Version => 1.7